Service Costs

Service CostsWe work with our clients to achieve cost effective solutions that take into account your needs and budget.  Our knowledge and experience goes a long way to save you money.

On-site service is billed at the rate of $100 per hour.  Partial hours are billed in ten minute increments.  We can generally provide an estimate of service time and costs within the first 15 – 30 minutes of  inspection and/or diagnostics if requested at the time of service.

We provide parts to you at our cost.  You pay only what we paid for the parts.  There is no charge for travel time associated with procuring parts from local suppliers when provided during a normally scheduled service call.  Shipping, handling and taxes that are associated with parts are included in the cost and can be itemized upon request.

All parts are provided under the warranties of their respective manufactures.

There may be circumstances where the time and costs necessary to perform repairs can exceed the value of the computer or system.  In such cases we may offer to repair the computer off-site at our facilities at a reduced cost.  Turn-around time for off-site repairs is typically 2 – 4 days.

Web sites and extended service projects typically require a fifty percent down payment at the time of order.

Payment is due at the time of service.  Invoices and receipts are provided electronically via e-mail.

Local checks are the preferred method of payment.  We also accept cash and credit card payments via PayPal.

Service Awards

2015, 2014, 2013,
2012, 2011, 2010,
2009, 2008, 2007, 2006

Call Now!    770-475-8484

Map and Directions

Monday - Friday,
9 AM - 6 PM
(After hours by appointment)

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